Frequently Asked Questions

Q: What is the delivery & collection time on a weekend?

A: Our delivery time is from 7am-12pm & we start collecting from 6:00pm onwards. If you need a specific drop off time, Please contact us to arrange this on / 07846 538 993

Q: Is it possible to keep an inflatable overnight?

A: Yes it is possible to keep one of our inflatables overnight, providing your garden is secure.

Q: I have taken out overnight stay on our inflatable, what time will it be collected the following day?

A: We start collection from 8am the following day.

Q: What time is delivery & collection on weekdays during school term?

A: Delivery on weekdays during school term time is from 9am-1pm & we start collecting from 7:00pm.

Q: Will the castle I have ordered have a rain cover?

A: All our bouncy castles have rain covers attached. Some of our castles have front covers.

Q: My garden is flagged, can I still hire an inflatable?

A: Yes, inflatables are suitable on most surfaces , as long as the surface is smooth & flat. We will anchor the inflatable down with sandbags & provide mats. When making your booking, state the inflatable will be going on concrete, so we can arrange for extra equipment.